ActiveCampaign is where many businesses run their newsletters and email automations. Connect it and you can send any Fetch contact to one of your ActiveCampaign lists in two clicks. Fetch keeps their name, email and phone up to date from then on.
Only an Owner or Admin sees Integrations.
Get your API URL and key
- Log in to ActiveCampaign.
- Click Settings, then Developer.
- Under API Access, copy the URL and the Key. You need both.
Connect
- In Fetch, click your avatar, choose Settings, then Integrations.
- On the ActiveCampaign card, click Connect.
- Paste the API URL and the API Key, then click Connect.
Fetch checks the details and shows a green check with your ActiveCampaign email. The Lists panel on the card lists your lists. If it is empty, click the refresh icon, Resync ActiveCampaign.
Send a contact to a list
Nothing is sent on its own. You choose who goes, one contact at a time:
- Open the contact, click ⋮ next to their name and choose ActiveCampaign.
- Choose a list under Select a List and click Send to ActiveCampaign.
The dialog then shows Contact Synced. The contact needs an email address first.
You can also send a brand new contact while reviewing their form or waiver submission: tick Send To ActiveCampaign and choose the list before you save.
What is synced
First name, last name, email and phone. Nothing else: no tags, no notes, no animals. Once a contact has been sent, any later change to those four fields in Fetch is sent to ActiveCampaign again on its own.
Disconnect
Open the Disconnect ActiveCampaign panel on the card and confirm. Fetch stops sending. Contacts and lists already in ActiveCampaign stay as they are. Only the Owner can disconnect.
FAQs
Check the URL and the key for a missing character or a space at the end, and that the key is still active in ActiveCampaign. Both fields are required.
Click Resync ActiveCampaign on the card. If they still do not show, make sure the lists exist in ActiveCampaign, then disconnect and connect again.
No. You send each one, from their profile or while reviewing their submission. That keeps your list to people who said yes.
Only while approving a company from a form submission. There is no company option elsewhere.