Connect Brevo

In this article

In this article, we’ll walk through how to connect your Brevo account to Fetch using your Brevo API key. You’ll learn how to generate an API key, connect your account inside Fetch, select a default contact list, and begin syncing client information for newsletters, automations, and email marketing campaigns.

Integrating your Brevo account with Fetch allows you to automatically sync client information from Fetch into your Brevo account for email marketing, newsletters, automations, and follow-up campaigns.

Once connected, Fetch can automatically create or update contacts inside Brevo as new clients are added to your account.

Before You Begin

Before connecting Brevo to Fetch, you will need:

  • An active Brevo account
  • Access to your Brevo API key
  • Administrator access inside Fetch

Get your API Key from Brevo

  1. Log into your Brevo account.
  2. Click your account name in the upper-right corner
  3. Select Settings from the dropdown
  4. Select SMTP & API from the left sidebar
  5. Open the API Keys & MCP tab
  6. Click Generate API key
  7. Enter a name for the key (example: “Fetch Integration”)
  8. Choose “No expiration” for expiry, then click “Generate”
  9. Copy the generated API key

Important: Brevo will only show the full API key once. Store it somewhere secure if needed.

Connect Brevo & Fetch

  1. Log into your Fetch account
  2. Click your account name in the upper-right corner
  3. Select Settings from the dropdown, then choose Integrations
  4. In the Brevo card, click “Connect”
  5. Paste your API key
  6. Click Connect

Fetch will verify the API key and establish the connection to your Brevo account.

What Information Syncs?

Depending on your account settings and future automation preferences, Fetch may sync:

  • First Name
  • Last Name
  • Email Address
  • Phone Number

Disconnecting Brevo

To disconnect your Brevo account:

  1. Navigate to Settings → Integrations inside Fetch
  2. Open the Brevo integration
  3. Click Disconnect

Disconnecting the integration will stop future syncing between Fetch and Brevo. Existing contacts inside Brevo will not be removed.


FAQs

If Fetch cannot connect to Brevo due to an invalid API key ensure:

  • API key is still active inside Brevo
  • API key was copied correctly
  • There are no extra spaces before or after the key

If your lists do not appear after connecting, disconnect and reconnect the integration if needed.

Confirm lists already exist inside Brevo, refresh the page and/or click the resync icon in the Brevo card.

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