Connect MailChimp

In this article

In this article, we’ll walk through how to connect your Mailchimp account to Fetch. You’ll learn how to authorize the integration, select your default audience, and begin syncing client information for email marketing, newsletters, and automations.

Integrating your MailChimp account with Fetch allows you to automatically sync client information from Fetch into MailChimp for email marketing, automations, newsletters, and follow-up campaigns.

Once connected, Fetch can automatically create or update contacts inside MailChimp as new clients are added to your account.

Before You Begin

Before connecting MailChimp to Fetch, you will need:

  • An active MailChimp account
  • Administrator access inside Fetch
  • Permission to authorize third-party integrations in Mailchimp

Connect MailChimp & Fetch

  1. Log into your Fetch account
  2. Click your account name in the upper-right corner
  3. Select Settings from the dropdown, then choose Integrations
  4. In the MailChimp card, click “Connect”
  5. You will be redirected to Mailchimp to authorize the connection.

MailChimp Authorization

  1. Log into your MailChimp account.
  2. Review the permissions being requested
  3. Click Allow
  4. You will be redirected back to your Fetch account

What Information Syncs?

Depending on your account settings and future automation preferences, Fetch may sync:

  • First Name
  • Last Name
  • Email Address
  • Phone Number

Disconnecting MailChimp

To disconnect your MailChimp account:

  1. Navigate to Settings → Integrations inside Fetch
  2. Open the MailChimp integration
  3. Click Disconnect

Disconnecting the integration will stop future syncing between Fetch and MailChimp. Existing contacts inside MailChimp will not be removed.


FAQs

If the authorization process fails:

  • Confirm you are logged into the correct Mailchimp account
  • Disable browser extensions that may block popups or redirects
  • Try reconnecting the integration again

If your lists do not appear after connecting, disconnect and reconnect the integration if needed.

Confirm lists already exist inside MailChimp, refresh the page and/or click the resync icon in the MailChimp card.

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