Stripe is how money moves through Fetch: invoices, group sign-ups, scheduler bookings and stays are all charged through it. Connecting takes a few minutes and only the Owner can do it.
Connect
- Click your avatar, choose Settings, then Integrations.
- On the Stripe card, click Connect.
- Stripe’s setup opens. Fetch has already created a Stripe account for your business; Stripe now asks for your business details, your identity and the bank account for payouts. If you already use Stripe, sign in there when it asks.
- When Stripe is done it sends you back to Fetch, to a page that says “Stripe is connected” with Charges enabled, Payouts enabled and Details submitted ticked.
You do not need to make a Stripe account beforehand. The setup creates one.
An Admin sees the card too, but clicking Connect shows “Owner Required”. Ask the account owner.
If setup was not finished
Stripe lets you stop part way. The card then says Stripe still needs information, and the chip reads Finish setup. Click it to go back into Stripe’s setup where you left off. Until it is done, nothing can be charged.
The card once connected
A green check, the email on the Stripe account and its id. The refresh icon, Resync Stripe, re-reads your Stripe account if something looks stale. It cannot finish setup for you.
Disconnect
Open the Disconnect Stripe panel on the card. Fetch first shows what depends on the connection: active subscriptions, clients and companies with a saved card, plans with Stripe products. Type “disconnect” to confirm and click Disconnect Stripe. Your invoices and payment history stay in Fetch. Saved cards and subscriptions stop working until a new connection is made.
FAQs
Fetch sets up Stripe for businesses in the United States today. If your business is elsewhere, write to [email protected] before you connect, and we will tell you where things stand.
In your Stripe account. Stripe pays it out to your bank on the schedule it shows in your Stripe dashboard. Fetch never holds funds.
The setup creates a new Stripe account linked to Fetch and lets you sign in with your existing Stripe login during setup. If you need an existing account used instead, write to [email protected] first.
No. Cards are entered on Stripe’s own form and Fetch only keeps a reference to them.