Fetch 2.0 introduced one of the most important upgrades since the platform began: Teams.
This release lays the groundwork for multi-professional businesses – allowing trainers, behaviorists, and staff to work together inside a single Fetch account, without sacrificing clarity, control, or data ownership.
Teams & Shared Accounts
Fetch now supports multiple users working within the same account, making it easier for growing businesses to collaborate without juggling logins or duplicate data.
Each account has a clear owner, while additional team members can be invited and managed as the business grows.
Many training businesses are not solo operations. Teams allows Fetch to scale with real organizations – not just individuals.
Role Based Access
Fetch 2.0 introduced role-based permissions, allowing account owners to control what each team member can see and manage.
Roles include Owners, Admins, Staff, Professionals, and Viewers – each designed around real responsibilities inside a training business.
Not everyone needs access to billing, settings, or client records. This keeps data secure while enabling collaboration.
Professional Seats
Professional seats allow multiple trainers or behavior professionals to operate within the same account – each with their own scheduling, clients, and responsibilities, while still sharing the broader business infrastructure.
Fetch is no longer limited to “one professional per account.” This unlocks team scheduling, shared programs, and future multi-professional features.
Invitations & Onboarding
Team members can now be invited via email and guided through onboarding, ensuring they’re properly connected to the account from day one.
Adding a new team member shouldn’t require manual setup or support tickets. Fetch handles the connection cleanly.
More Improvements
- Account-centric data model: Core data is now anchored at the account level, improving consistency and scalability.
- Improved permission handling across features: Scheduling, clients, and events now respect role boundaries.
- Cleaner separation of profiles, memberships, and accounts: This unlocks future features without breaking existing data.
- Foundation for future collaboration features: Messaging, assignments, and shared workflows build on this work.