Fetch 2.3 is a meaningful step forward in how the platform works behind the scenes and how it feels day-to-day. This release brings more consistency across apps, more control for professionals, and a smoother experience for your clients.
Notification System (Rebuilt)
We’ve introduced a completely new notification system designed for clarity, flexibility, and control.
All notifications now flow through a unified system with two delivery paths:
- Batch notifications for grouped updates
- Immediate notifications for time-sensitive events
Notification delivery is now powered by centralized templates, creating consistency across the platform while keeping the system easier to evolve over time.
Professionals can now customize notification preferences:
- By topic
- By channel (email, text, in-app, etc.)
- Directly from profile settings
What this means for you:
More control, better organization, and a notification experience that adapts to how you work.
Client Portal Improvements
The client portal is now more connected and responsive.
- Event notifications are fully integrated into the portal
- Event popup redesigned for a cleaner, more consistent experience
- New portal controller for faster and more reliable event data
- Improved invite flows
- Stronger access controls
What this means for you:
Clients stay informed and engaged with a seamless, professional experience.
Tax ID System
We’ve introduced a new Tax ID system at the account level.
This creates a consistent structure for handling taxes across your business and sets the stage for future enhancements in reporting and payments.
Homework & Templates (Reimagined)
We’ve made significant improvements to how homework and homework templates are created, edited, and managed.
The homework editor now opens as a full-page experience, giving you more space to work and a clearer, more focused layout.
Saving has also been completely streamlined:
- Homework now auto-saves as you type
- Navigating away won’t lose your work
- Cmd/Ctrl + S triggers an immediate save when you want it
We’ve also introduced smart conflict protection. If the same homework is opened across multiple tabs or devices, Fetch will detect newer versions and automatically load the most up-to-date one, along with a simple notification so you know what changed.
These same improvements apply to homework templates in Settings, creating a consistent experience across both workflows.
Finally, adding resources – like products, videos, links, and handouts – is now faster and more intuitive, with an improved search experience built directly into the editor.
Scheduler & Forms: Unified Notification Routing
The Scheduler and Forms apps are now fully aligned with the main platform for notification delivery.
All communication now routes through a single system, ensuring consistency across every touchpoint.
Group Events & Bundles: Clean, Account-Based URLs
Group events and bundles now use simplified, account-based URLs.
This creates clean, professional links that are easy to share and consistent across your business.
More Improvements
- Additional Australian timezones
- Client Note updates
- CSV Import Tool