How to Easily Add Fetch to Your Phone and Email

January 04, 2024

In today’s digital age, staying connected is more important than ever. If you’re using our app to streamline your business and enhance your productivity, we want to make sure you have quick access to our contact information. Adding our contact details to your phone and email contacts list is a simple process that ensures you’re just a tap away from any assistance you may need.

When you receive text notifications, you’ll easily be able to see you’re getting a message from Fetch, and not just a phone number.

In this guide, we’ll walk you through the steps for adding Fetch to your contacts on both your phone and email.

Adding Fetch Contact Information to Your Phone

1. Download the Contact Files

We’ve prepared three convenient files for you to choose from:

2. Choose Your Preferred File Format

Select the file format that matches your device or email client. For instance, if you’re an Apple user, the vCard option is preferred. If you’re using an Android device, the Google CSV file might be the best option. If you’re an Outlook user, go for the Outlook CSV file.

4. Add Profile Image & Wallpaper

You can add our app icon logo as the contact profile image instead of using the generic system defaults.

We also have wallpaper options available (if your phone supports those options).

On your phone, you can scroll to the end of this article, then press and hold to save the image. Once saved, you can chose this image from your library as the contact profile image in your contacts.

3. Importing on Android (Google CSV Example)

  1. Open the Google Contacts app on your Android device.
  2. Tap the three horizontal lines in the top-left corner to open the menu.
  3. Select “Settings” from the menu.
  4. Tap “Import.”
  5. Choose the Google CSV file you downloaded.

*Note: Steps may vary slightly depending on your device and Android version.*

4. Importing on iPhone (vCard Example)

  1. On your iPhone, click the vCard link.
  2. Scroll to the bottom and click “Create New Contact”

*Note: These steps are based on default iPhone apps; third-party email apps may have different procedures.*

Adding “Fetch” Contact Information to Your Email

1. Download the Contact Files

Follow the same steps mentioned above to download the appropriate contact file for your email client.

2. Importing on Gmail (Google CSV Example)

  1. Open Gmail and click “Google Apps” in the upper-right corner.
  2. Choose “Contacts.”
  3. Click “Import.”
  4. Select the Google CSV file and follow the prompts to import.

*Note: These steps may vary slightly depending on changes made to the Gmail interface.*

3. Importing on Outlook (Outlook CSV Example)

  1. Open Outlook and go to “File” > “Open & Export” > “Import/Export.”
  2. Choose “Import from another program or file” and click “Next.”
  3. Select “Comma Separated Values” and click “Next.”
  4. Browse to the location of the Outlook CSV file and complete the import.

*Note: Outlook versions may have slightly different menu options.*


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