Setup Notifications

Last updated: October 13, 2023

Notifications help you stay organized and informed of activities on your account. Setting up notifications is simple and accomplished through your account settings.

Notification Types
  • Text: Text messages, also known as “SMS” are sent to your phone and require your consent. These notifications are not enabled by default.  
  • Email: Email messages are sent to your email. These notifications are not enabled by default.
Notification Options
  • Forms: Receive a message when a client completes a native form (ex. Intake Form or Canine Behavior Questionnaire).
  • Client Portal: Receive a message when a client uploads a file (ex. video, image, document) through the client portal.
Enable Notifications
  1. Click your avatar in the top right corner
  2. Select your account name at the top of the dropdown. This will take you to your Account Settings. You can also get there by choosing “Settings”, then “Account Settings”.
  3. Scroll down to the “Notifications” section. See image below. 
  1. If you want to receive text notifications enter the phone number where you want those messages sent. 
  2. If you want to receive email notifications enter the email address where you want those messages sent.
  3. Use the checkboxes to choose which Notification Type you want to enable for each Notification Option.
  4. Uncheck the box next to the corresponding Notification Option in order to opt-out of receiving that certain Notification Type.
Text Message Consent

When you choose to receive text notifications (messages) you are consenting to allowing Fetch to send those messages.

If the “text” box is checked for any Notification Option, you will see blue box appear with the following consenting statement:

By checking the box “Text,” you consent to receive marketing and account information text messages from the Fetch software. Consent is not conditional on purchase. Message & data rates may apply. Message frequency may vary. Unsubscribe anytime by unchecking the “Text” checkbox. Please review our Privacy Policy & Terms of Service.

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