Clients & Pets

Every client. Every pet.
Everything connected.

From intake to homework, Fetch keeps client and pet information connected. Spend less time piecing things together and more time helping them progress.

A great client experience starts before the first session.

A smoother client experience

Workflow

Welcome clients. Get to know their pets. Keep them connected.

Sessions & Classes

Let clients book a session or join a class without the back-and-forth.

Collect intake details and signed waivers so you’re prepared before the first session.

Get to know each client and pet with connected profiles that keep important details together.

Give clients clear next steps with personalized homework, helpful videos, handouts, and recommended products.

Give clients one place to access homework, find resources, view upcoming sessions, and pay invoices.

A smoother client experience

Workflow

Welcome clients. Get to know their pets. Keep them connected.

Client Onboarding

A great client experience starts before the first session.

Your Products, Video, Links & Handouts

All in one place.

Plans & Homework

Share your plans.

"I've dabbled in them all and I love Fetch the most!"

Tiff Score
MSc of Applied Animal Behavior and Welfare

Manage cases with clarity.

Keep every behavior form, session, homework, products, handouts, and client uploads connected to the dog and the household.

Client Profile

"I have been using Fetch for over a year and I LOVE IT.  The team has always been very responsive when I've had questions or wanted to make a request.  I can't say enough good things about the software and people behind it. "

Christi Kirby-Baron
CDBC, ADT, SDC, CPDT-KA
Fear Free Expert

Structured homework. Measurable progress.

Assign detailed behavior plans, management protocols, products, handouts, videos and follow-up exercises directly to the client portal. Track completion, update recommendations, and keep every step documented alongside the case.

Client portal

Client can easily view their upcoming sessions, view and pay invoices and navigate between multiple animals.

Invoicing

Track and manage invoices directly from your client profiles. Reducing clicks, errors and hassle.

Invoice Feature Payments

Profiles

Create detailed profiles for each contact, animal, and company showcasing essential information and personalized records.

Scheduling

Whether your clients are on their laptops, tablets or phones – scheduling is easy, fast and beautiful to interact with.

Work from anywhere.
Stay in control.

Fetch works securely from any device, so you can review cases, update notes, assign homework, and check your schedule wherever your work takes you.

No need to install or manage software.

Questions & answers

Yes. Fetch supports the documentation, intake depth, and long-term case management required by certified canine behavior professionals, including multi-session consults and structured treatment plans.

Yes. Fetch includes customizable behavior forms that allow you to gather environmental context, medical history, trigger patterns, and household dynamics before your first session.

Yes. You can attach multiple dogs to a single client while keeping each dog’s case notes, homework, and session history separate and organized.

Yes. Behavior plans and homework can be assigned through the client portal, allowing you to track progress, update recommendations, and maintain a documented record of implementation.

Yes. Fetch is available worldwide and is actively used by professionals in the United States, Canada, the United Kingdom, and Australia.